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Customer Service Automation 5 Steps to Making it Work

5 Tips to Get the Most Out Of Your Customer Service Automation An automated support system can handle multiple requests simultaneously, saving you significant labor and operating costs. Capturing feedback and taking actions based on them makes your customers feel...

15 Best Shopping Bots for eCommerce Stores

Reality Check: Automated Shopping Bots are a Business Problem To define self-service in general, it is an organized system that allows consumers to select goods or services on their own. In simpler terms, instead of talking to a company’s customer service...